FAQ – Questions about gluconet®

What is gluconet®?
gluconet® is an innovative telemedicine solution specifically for diabetics. You can send your values from your measurement device directly to your doctor from your home computer.

Why all this?
Many doctors read their patients’ measurement devices into their computers. However, this is often laborious and time-consuming. It would therefore be more efficient to send the values before you visit your doctor. This will help your doctor to save time and also to prepare your consultation better.

Why is gluconet® so secure?
Apart from the encrypted measurement values, you only need to send a number (the gluconet® ID) for identification purposes. It is not necessary to enter any personal data, not even your email address. Even if someone succeeded in hacking into the data transfer and cracking the encryption, it would still not be possible to discover your identity from this.

Which blood sugar measurement device can I use?
gluconet® supports all common blood sugar measurement devices; you can also send data from diary apps, insulin pumps or blood pressure measurement equipment. You can find an up-to-date list under www.gluconet.org/meters

Is it really free?
gluconet® is entirely free for you as a patient. You are not entering into any obligation and you are not even required to give your e-mail address.

What do I need?
You only need a computer with an internet connection and also a suitable data cable for your measurement device.

What is behind this?
gluconet® is operated by mediaspects GmbH, the leading Europe-wide producer of diabetes management software. DIABASS® PRO software is used in 1000s of medical practices and clinics, and more than 100,000 patients use DIABASS® for their daily diaries.